With OSPlus_neo, Kreissparkasse Düsseldorf is increasingly focusing on digital customer communication. In a workshop on the implementation of agile working methods and the further development of the digitalisation strategy, the board and management worked on the future direction of the bank in the open air in a Corona-like manner. But that was not the only special feature of this unusual conference, which was moderated by culture change consultant Uwe Rotermund.
With the SharePoint online communication platform, the company TECE uses Microsoft technology for its project management, sales and quality management. TECE is taking this path step by step and is focusing on inspiring its employees and carefully replacing old systems. The next step will be to introduce further Microsoft tools such as teams. noventum supports the internationally active manufacturer of sanitary products.
Digitisation as a guarantee for success? About mistakes and success factors in the digital transformation.
Digital transformation - i.e. the realignment of a company in terms of strategy, business model and the resources and processes used through the use of digital technologies - is relevant for all companies. The transformation process should be carefully prepared in order to identify unnecessary sources of error and convert them into success factors. Experienced consultants can help.
In traditional software development, final tests are planned in advance. During the test period, test and troubleshooting phases alternate until the finished product is finally ready for installation and use. Agile software projects run differently and challenge this step-by-step approach. Combining classical (software) test management with the requirements of an agile organisation is a methodical challenge, but also holds many opportunities.
Organising a congress for a few hundred visitors with twenty speakers and opportunities for networking and meeting is a great challenge online. This year's IT Strategy Congress of IT-Forum Nordwestfalen and IHK-Nordwestfalen has been held online for the first time. The consultants of noventum consulting were responsible for the technical implementation with Microsoft TEAMS. In the end, organizers and participants were enthusiastic about a perfectly staged congress.
Major technical innovations can really upset a company. If "everything has worked well so far", the employees of companies used to success often experience the introduction of Office 365 as a collaboration platform as a general attack on "their" working environment. The rollout of such an innovation requires more than the usual project management, as the concrete work of all employees is affected.
The change from classic office work to completely decentralized teams is accelerating massively in times of "social distance". The measures against the spread of the novel coronavirus (SARS-CoV-2) show the old system its limits. Employers must go digital with immediate effect and must not lose sight of the social aspects.
Microsoft SharePoint has been a synonym for contemporary collaboration for several years. A super-functional application that promises to restructure the entire corporate communication. Many companies are trying to implement these diverse offerings in a "big bang" and replace their existing applications. However, success often fails to materialize and the introduction of SharePoint fails due to resistance within the organization.
According to the World Economic Forum up to 10 percent of the global gross domestic product will be generated via blockchains by 2027. Reason enough to take a good look at this technology already today. The upcoming opportunities of blockchain technology have, in fact, found their way into discussions on the executive level. Especially in terms of the alignment of the long-term IT strategy, the topic of blockchain should be taken into consideration in order to be able to identify early on opportunities for your own company. However, decision-makers should have a clear understanding of the potential impacts of the technologies on processes and industries.
Growth, mergers, and other large changes quite often present challenging tasks to HR departments. Frequently, the requirements posed to modern personnel management processes as well as to analysis and planning functionalities can no longer be accomplished by simple means. The nobilia company was faced with such as challenge as well. Traditionally, working with Excel, various databases, and e-mail, HR management established a technologically state-of-the-art foundation for its work with the PERSIS personnel management software. With their extensive PERSIS know-how, the HR management consultants of noventum consulting were able to decisively contribute to the project’s design.
Quite often, SharePoint projects are conceptualised and set up to mirror their technical capabilities. In many companies, the initiative for such projects originates from the technical department which considers SharePoint no different from any other software product and rolls it out. In this, questions regarding the “why” and “what for” are often asked too late. As such, failure over the short or long term is pre-programmed, given that the SharePoint technology is considerably meshing with the internal communication and collaboration processes. That, however, requires the support of all parties involved, from the responsible manager all the way to the user side.
The family-owned company BRITA, based in Taunusstein, Germany, is a leader in the field of drinking water optimization and is represented on all five continents. It operates a complex data warehouse to meet its diverse commercial requirements. By upgrading its SQL Server software to the latest version of 2016 SP1, the company is now able to use the various new functions of the Standard Edition and to remain technically up to date with justifiable effort.
Digital transformation is everywhere! As if the IT-technological development of the last decades had only been an insignificant foreplay, digitization is on everyone's lips. No socially relevant field remains unaffected by this and it seems to be all about the question of speed. The demand for agility and flexibility sets the pace, and this has already clarified what the dynamics of digitization are aimed at. The different players are quite differently positioned and IT departments in companies are often unable to keep up with the pace on their own. Sourcing to IT service providers can relieve the burden on them, whether they are external service providers or internal service providers in larger groups. However, the ever-increasing expectations from business about the speed and scope of digital transformation are also changing the relationship between IT departments and their service providers. In the future, they will have to move much closer to the specialist departments in the companies in order to be able to deliver precisely and quickly.
Cloud computing is currently the technological answer to the many calls for agile IT environments in times of digitalization. However, the market is constantly changing and not a few cloud projects fail due to lack of preparation. The call for a sophisticated cloud strategy and secure procedural models is growing. Together with Microsoft and CAST, the market leader for software analysis and measurement, noventum consulting GmbH has developed a solution for these requirements. The professional partnership between the three companies culminates in a workshop offering for companies that want to test their way into the cloud.
A business culture that is characterised by trust and performance provides a broad foundation for successful business activities to the benefit of customers, the company's employees, and all other parties participating in the business eco system. In addition to its IT subject matter topics, the IT management consulting firm noventum consulting wants to support its customers with organisational consulting in order to establish a business culture on the pillars of credibility, respect, fairness, deep connection, and team spirit. In an interview, the managing director of noventum, Uwe Rotermund, is explaining the interconnections.
From the construction of the first prototype in their own garage to becoming one of the world market leaders for combined heat and power plants (CHPs) – that's the interim balance of the 2G Group from the Münsterland region. The rapid growth and increasing internationalisation bring along new challenges for control and operation, as well as, in particular, for the Controlling specialist department. In order to also satisfy all future requirements in this dynamic environment efficiently, the company started the enterprise data warehouse project "2G-Facts" in late 2014 with the support of the IT management consulting firm noventum consulting GmbH. Today, 2G is already using the new business intelligence platform in select application cases in various commercial and technical specialist areas and is therewith excellently positioned also for future requirements and for increasing demand for information.
Business culture, employer attractiveness and "digitalised" work structures in the strategic planning dialogue of Volksbank Ruhr Mitte eG
The annually updated strategic planning process is a well exercised practice of the management team of Volksbank Ruhr Mitte eG. In recent years, the company also had to take into consideration massive challenges in this, just like any other bank – from the lasting low-interest rate situation via the always further increasing regulatory requirements all the way to significantly changing customer requirements and completely new agile competitors. These challenges can be mastered only with significant efficiency increases, cost reductions, and reorganisations, whereupon solutions were found in the strategic planning dialogue of Volksbank Ruhr-Mitte that will be consistently implemented in the months and years ahead. In this, the term planning dialogue emphasises that these are not "lone" decisions but rather a strategy developed in dialogue.
Companies, public institutions, and state institutions are feverishly dealing with strategies for the digital age and are exploring how this technological megatrend is carrying changes over into all areas of life. The insight is taking a hold that any and all structures and processes will have to endure the digitalisation check-up. In this, sourcing strategies are also prominently encountering the pressure to change. However, a lot of companies do not yet have such strategies to date, and run the risk of losing control in the maelstrom of changes.
Steady growth and mergers present human resource departments with enormous challenges. On the path from "administrating" to proactive consulting in terms of human resource management, the requirements posed to modern human resource management processes as well as analysis and planning functionalities are growing. As such, AGRAVIS - with the help of noventum consulting - initially started to look for an HRM standard solution with the objective of being able to take care of a large share of current and expected future requirements. Once the fitting solution was found with PERSIS, additional requirements were implemented, for instance with the "digital personnel file", the "employee life-cycle" process, and the integration of processes that are usually foreign to HR. Today, the AGRAVIS human resource department works with a modern solution for the quite often automated mapping of the human resource management processes.
Nowadays, virtualisation is considered one of the key technologies in business IT. Server virtualisation and storage virtualisation allow for a better utilisation of the hardware, allowing for cost savings and a more flexible delivery of IT resources. Similarly statements apply to the virtualisation of networks, desktops, and applications. The topic of virtualisation has been a concern for the IT world for more than 45 years. In AIX and/or UNIX systems it was possible already as early as in 1972 to partition the hardware resources of a system for the parallel operation of multiple operation system (LPAR mode).
Communication in large hospitals takes place through innumerable channels. In addition to the already highly complex issue of data communications, this does also and still affect the classic area of telephony. The use of mobile end devices is a matter of course in day-to-day hospital business, but here is where problems and challenges occur that are owed to the special hospital situation and that require special solutions. Extraordinarily heterogeneous systems as well as radiation-sensitive areas on the hospital grounds are just two of the numerous topics that an integrated solution must take into consideration.
Cloud-based services provide some advantage over standard IT services such as scalability, cost reduction, and lower investment costs (operating costs instead of investment costs). The large cloud providers do by now offer a very diverse portfolio from Infrastructure-as-a-Service, via Platform-as-a-Service, all the way to Software-as-a-Service. With the AWS Marketplace, Amazon does, for example, offer the opportunity to provision more than 1,500 software products in 25 categories at the push of a button. In recent years, the cloud market has grown significantly and is playing a more and more important role.
In the financial industry, digital customer communications were the domain of the direct banks for a long time. With the Electronic Mailbox, the IT service provider of the Sparkassen-Finanzgruppe savings and loan bank finance group is contributing to making the digital customer relations dialogue an essential customer care component of the regionally active savings and loan banks (Sparkassen).
The customer care card of the Münster municipal works is becoming electronic and features new opportunities for the future. The change is powered by a conceptionally and technically sophisticated IT system.
It has been on the market since 1998 and counts roughly 60,000 customers at this point – the PlusCard, the Münster municipal works’ customer care card. Since spring 2013, the company has been equpping its PlusCard with a chip, rendering the card electronic. The new, intelligent PlusCard supplies its customers with new offers and services with genuine additional benefits. As a first electronic service, the Münster municipal works have introduced the electronic bus ticket (eTicket). It constitutes the basis for several transportation products which allow for a flexible use. The first eTicket product made available by the Münster municipal works is the 90 minute ticket, which has been on offer since March 2013. Its use is especially flexible, since it automatically determines the best price depending on the number of rides already used spontaneously and there is no basic fee attached. A further flexible ticket is in the works for release come autumn 2013. This ticket is aimed at subscribers and automatically calculates the fees according to time of use.