Merger of the SAP systems of two IT service providers
Branch:
IT service provider
Initial situation
As part of the merger of two IT service providers, the two SAP systems also have to be merged in order to standardize the accounting and controlling areas. This also requires alignment of the sales, service and billing processes. In addition, a third company will be acquired during the project period, which will also be integrated into the SAP system landscape.
Tasks
- Analysis and comparison of the sales, service and billing processes of three companies (fit/gap analysis)
- Development of a solution for the use of a common system (business blueprint)
- Customizing
- Conception of the migration tools
- Go-live support
Customer benefits
- Independent process analysis
- Comprehensible process description
- Technically correct customizing
- Qualified test support
- Accelerated troubleshooting after go-live
