Process analysis purchasing and release strategy
Branch:
IT service provider
Initial situation
The customer wants to examine the purchasing process in the IT production department as part of a project in order to identify process optimization potential. There was an upstream issue of how the goods receipt/invoice receipt account is posted. This topic will be examined in greater depth in the project, but it is not the exclusive subject of the investigation.
Tasks
- Analysis of the fields of action through interviews with several departments
- Support of the project team through documentation (protocols, etc)
- Preparation of a management report with the analysis results and optimization proposals
- Development of optimization proposals and an implementation timeline
Customer benefits
- After the process analysis was carried out, transparency about deficits in the release process was presented. The measures generated as a result type have ensured process optimization and stabilization.
