nc360° IT Management Magazine | noventum consulting

29. April 2025

Service Integration and Management (SIAM): The key to successfully managing complex provider landscapes

How companies can regain transparency, control and efficiency in multi-sourcing through structured service orchestration

Companies with a complex IT infrastructure in particular have built up a diverse landscape of IT service providers over the past few decades. The spectrum ranges from SaaS and IaaS providers to highly specialised service partners. In the course of this development, diverse service relationships and dependencies have often emerged, some of which are difficult to penetrate. Overview, transparency and consistent service quality often fall by the wayside.

The magazine for digital optimists.

News from information technology, current trends in the IT industry, concrete projects of noventum consulting GmbH and its partners, dedicated commentaries and interesting events from the everyday life of IT management.

02. April 2025

Read more … Automation, yes! But what?

Automation, yes! But what?

In an increasingly digitalised business world, efficiency and cost reduction are decisive factors for a company's success. Robotic process automation (RPA) offers the opportunity to automate time-consuming and repetitive administrative processes. This not only significantly reduces the workload of employees, but also enables processes to be controlled error-free and in real time. This raises the question of which processes are best suited to automation and quickly generate measurable added value for the company and its employees

Read more … Automation, yes! But what?

12. March 2025

Why do RPA projects fail?

Automation has long been more than just RPA. While robotic process automation was originally seen as a solution for repetitive processes, the field has evolved: Process mining, business process management (BPM) and artificial intelligence are expanding the possibilities and pushing the boundaries of what is considered automatable. However, the euphoria surrounding these advances is often in stark contrast to the reality of many companies. Even today, numerous RPA projects fail or do not deliver the hoped-for added value. The causes are complex - from strategic omissions to unrealistic expectations.

Impulses for a (K)Intelligent and agile future

The chancellors of 20 (technical) universities from North Rhine-Westphalia meet annually as part of a closed conference to take up innovative ideas and discuss how these can be incorporated into their everyday lives. On 24 October 2024, Hamm-Lippstadt University of Applied Sciences hosted this meeting in the person of Chancellor Sandra Schlösser. The focus was on the potential of artificial intelligence and modern and agile forms of collaboration. The topics were to be communicated and framed in an interactive and entertaining way - exactly our thing!

11. February 2025

Unified leadership, a strong future: a path to clear leadership principles

Modern companies often face similar challenges: Structural changes, a generational change in the management team or changing market conditions make it necessary to scrutinise existing management principles and develop a clear vision for the future. In the service sector in particular, where direct interaction with customers plays a central role, standardised management principles are essential. Volksbank Gronau-Ahaus has risen to these challenges and initiated a comprehensive management development programme together with noventum consulting.

12. September 2024

Finanz Informatik reorganizes infrastructure consulting

Finanz Informatik, the digitalization partner and central IT service provider of the Sparkassen-Finanzgruppe, has fundamentally reorganized its infrastructure consulting division. In a comprehensive change management project, the service provision process was completely revised and aligned with the increased requirements and needs of customers. FI Infrastructure Consulting is thus taking an important step towards digital transformation and is following the IT service provider's long-term strategy. The Change@IB project was carried out over the course of more than a year in close collaboration with the consultants from noventum consulting.

20. August 2024

Digital transformation in the order-to-cash process

IT service provider and managed service provider Ratiodata is taking the next step in its digital transformation. The specialist & service partner for IT & self-service infrastructure in bank branches, for example, has carried out a large-scale project to automate the interaction between people and software in the order-to-cash process. With the support of noventum consulting GmbH, the IT service provider re-implemented this important process on the basis of the Microsoft Power Platform, created important framework conditions for a broader use of the software in future and is thus driving forward its digitalisation 2.0 strategy.

29. July 2024

Agility as the key to success: change management at Borgel Elementbau

Generational changes in management and constant growth often put companies in the situation of having to put their management methods to the test. Openness to new management methods and the desire to be up to date in an agile working environment also act as a driver for change in management. Following a detailed cultural analysis, Borgel Elementbau GmbH decided to place more decision-making freedom and responsibility in the hands of its project managers. Supported by noventum consultants, a change process was initiated that included new management structures and agile methods. A kick-start workshop and the creation of a project manager handbook were key measures.

22. July 2024

Between Purpose und Performance

The New Work Pioneer Lab took place for the second time in April 2024. The 1.5-day workshop format with the theme "Between Purpose and Performance" attracted around 20 representatives from well-known companies in the Münsterland region. Uwe Rotermund and Laura Wenningmann from noventum consulting guided the participants through a varied programme in which the poles of purpose and performance orientation were examined from different angles, while the focus was on encounters and inspiring and encouraging exchanges within the group.

How companies can regain transparency, control and efficiency in multi-sourcing through structured service orchestration

The magazine for digital optimists.

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